can i change the email address associated with my microsoft account

Meaning, all call and message history associated with the previous email address still exists. Select ‘ Options’ (to the right of their account details) to access the drop-down menuįAQs How come I can still see a User’s call and message history after their email has been updated?Ĭhanging a user's email address does not delete the historic data, it only updates the User's email address.Select the User whose email address you need to change (use the search bar for speedy results).If you did not use a Google or Microsoft account to sign up for Dialpad, your Admin will need to follow the steps below to change a User's email address.

Meaning, if you do it in Dialpad first, you’ll still need to have your Google/Microsoft Admin update the email address in the productivity suite before the user can log in. Dialpad Tip: You can change the email address from within Dialpad first (see the instructions a little further along in this article), however, it does not sync back to Google/Microsoft.

Can i change the email address associated with my microsoft account